General Data Protection Regulation (GDPR)

You have probably been getting emails and requests from numerous companies and organisations to update your preferences or to advise you about how they use your data.

Here at Woodside, and every GP surgery around the country, we are required to comply with new regulations (GDPR 2018) and have updated our privacy statement to reflect this.

For further information on what this means for you and your medical data, please take a look by clicking this link.

If you have any questions that you cannot find the answer to within the document, please speak to our practice management team.

Easter Opening Times

We will be closing over the Easter break for the following bank holidays only:

Friday March 30th – Good Friday

Monday April 2nd – Easter Monday

All other days over this period we are open as normal  from 8.30 am until 6.30 pm.

LENGTHY WAITING TIMES FOR GP APPOINTMENTS

The GPs at Woodside Medical Centre are working flat out to do the very best they can for their patients in increasingly difficult circumstances.

Across the country GPs are very disappointed that waiting times have increased, but they are hardly surprising as what we are seeing now is symptomatic of the inevitable effects of a decade of underinvestment in our family doctor service – and just not having enough GPs in the system to meet demand.

Prof Helen Stokes-Lampard, chairwoman of the Royal College of GPs, recently said: “Our service is the lifeblood of the NHS – we manage risk and uncertainty as well as considering all aspects of our patients’ lives when delivering care.”

“Without general practice, other NHS services would crumble, but we urgently need more support, including more GPs, if we are to deliver the safe and effective care that our patients need and have come to rely on.”

In a recent BBC article Prof John Appleby, chief economist and director of research at the Nuffield Trust states: “These results (decrease satisfaction in GP waiting times) should make the government sit up and take notice.

“If they want to see satisfaction rise, my suggestion is they should think seriously now about more money for healthcare over the next few years.

“The public are concerned about headline measures and things they really notice like waiting times.

“We have seen over the last 18 months or two years increasingly hospitals miss their targets in terms of their A&E waiting times and their inpatient waiting times.

“We know that people are increasingly dissatisfied with their access to getting GP appointments and so on, so there is clearly something to be done.

“It’s not just about money to fix these problems but these are the things that the public notice and they care about, so it’s something that the government should also notice and care about.”

At Woodside we feel we are offering the best service we can in these difficult circumstances and as Professor John Appleby suggests we are awaiting the government to find solutions to the current General Practice crisis.

Text message or email reminders – your consent is needed!

IMPORTANT INFORMATION – ACTION REQUIRED

AS FROM THE 23RD OF MAY 2018 WE HAVE TO RECORD WHETHER PATIENTS CONSENT OR DISSENT TO RECEIVING REMINDERS / SURGERY INFORMATION VIA TEXT OR EMAIL.

WOULD YOU LIKE TO RECEIVE APPOINTMENT REMINDERS AND SURGERY INFORMATION VIA SMS TEXT MESSAGING SERVICE?

PLEASE COMPLETE A FORM AT RECEPTION AND HAND IT IN TO THE RECEPTIONIST.  ALTERNATIVELY, PLEASE CLICK THE LINK

Consent & Info slips for Website Use SMS & Email

TO PRINT OFF A COPY TO SIGN AND SEND OR DROP IT IN.

WE WILL NOT BE ALLOWED TO PROVIDE THIS SERVICE TO YOU UNLESS WE RECEIVE YOUR EXPRESSED CONSENT.

THIS IS A NATIONWIDE POLICY, NOT A PRACTICE DECISION. THANK YOU FOR YOUR UNDERSTANDING.

Had your NHS health check?

If you’re 40 – 74 and don’t have a pre-existing health condition you are eligible free NHS Health Check.

If you are eligible please contact the surgery to get a blood form and book an appointment (you will get the most out of it if we have your bloods done first), or call 024 7696 1590 to identify other community venues near you.

You can also contact the Health Information Centre – based at the main entrance of University Hospital – for information on conditions, treatments, local and national support groups and much more. Call the centre on 024 7696 6051 or email health.information@uhcw.nhs.uk.

Click the following link to learn more https://www.nhs.uk/conditions/nhs-health-check/?

Dr Taggart is retiring!

Sadly we are going to have to say goodbye to our longest standing GP at Woodside, Dr Chris Taggart.

He will be missed by staff and patients alike, and we send him all our warmest wishes for a wonderful relaxing retirement!

We will be holding a lunchtime gathering for staff and patients on TUESDAY 27TH FEBRUARY between 12.15 and 2pm.

It would be great to see a good many of you there, so please drop us an email, call or come in and give your name to reception if you would like to join us! Thank you.