2020 Flu Campaign

LATEST INFORMATION

Our Flu vaccines are due to arrive the week commencing the 7th of September 2020.  As soon as our delivery has been fully confirmed we will be able to book patients into our appointment slots.  We are looking at holding the initial session the Saturday following our delivery.  FURTHER INFORMATION WILL FOLLOW IN DUE COURSE

ON-LINE ACCESS

If you are a patient who previously had online access, please note that you will now need to register with a new service as we have recently changed our clinical system.  As an existing online user you will not need to bring in your ID for verification.  Please ensure your telephone number and email address held at the practice are correct.  We are in the process of sending patients their new details to enable them to register with the new provider (Patient Access).  If your prescriptions are due now please contact the reception and they will be happy to verify your details over the phone and you will receive your new details within a few days. We thank you of your patience during this configuration process.  If you experience any difficulties with creating your new account please use the Support section of the website and the team will be happy to help you.

PLEASE NOTE that we are only offering prescription ordering online at this time and we will be reintroducing appointment booking and the viewing of results and your medical record at a later date.

Cervical Screening Awareness Week 15th – 21st June 2020

Coronavirus has changed a lot of things.  Cervical Screening Awareness isn’t one of them.  If you are due cervical screening or have had a test cancelled, you might be wondering what is going on.  Last week we were informed that cervical screening will now resume.  At the practice we have put measures in place to enable the Practice Nurse to carry out your test safely.  5 million women are invited for cervical screening every year in the UK but over the last few months many tests have been postponed or invitations paused.  We also know that cervical screening isn’t always easy and coronavirus might have made it more complicated – On receipt of your screening invite letter, if you have any further questions, please telephone the surgery on 02476 694001 and book a telephone consultation with one of our Practcie Nurses who will be more than happy to speak to you about any concerns you may have.  Once you are happy to proceed, an appropriate appointment will be made for you.

Practice move to EMIS – New Clinical System

Woodside Medical Centre are moving to a new clinical system and we will have limited access to our old clinical system between the 23rd of June and the 30th of June 2020.  We will only be dealing with URGENT telephone consultations during this period.  If your repeat prescription is due between these dates please order IN ADVANCE either via the POD (Prescription Ordering Direct) or Online.  We apologise for any inconvenience caused.

COMING SOON

We will keep you updated with information relating to our move to EMIS Web as and when it is available. 

PRESCRIPTION UPDATE –  As there will be no EPS (Electronic Prescription Service) from the 22nd of June in preparation for our GO LIVE date on the 30th of June, the POD will be altering your repeat prescribing medications accordingly (if you use the POD service).  If you DO NOT use the POD your prescriptions will be delivered to Boots Jardine Crescent for you instead. Please continue to order your medication in the usual way

COVID-19 SYMPTOM UPDATE

The following inforamtion has been provided by the Department of Health & Social Care – New symptoms to be are aware of are NEW CONTINUOUS COUGH OR FEVER OR LOSS OF/CHANGE IN TASTE OR SMELL. Everyone should self-isolate if they develop any of these symptoms.  The individuals household should also self-isolate for 14 days as per the current guidelines and the individual should stay at home for 7 days, or longer if they still have symptoms other than cough or loss of sense of taste or smell.  Please DO NOT visit the surgery if you have any of these symptoms.  For further information please visit the NHS111 website or go to www.gov.uk

Cytology Text Scam – Please Be Aware

We have received an alert relating to a cervical screening text messaging scam. Some women are being contacted by text message, claiming to be from the call and recall service to advise they are overdue for screening.  The message asks you to call a mobile number and provide personal details – These text messages are NOT from the NHS Cervical Screening Programme.  Please DO NOT call the mobile number. The Action Fraud Line have been contacted