Easter 2019 Opening Hours

Good Friday (Bank Holiday) – 19th of April 2019 – SURGERY CLOSED ALL DAY

Saturday – 20th April – SURGERY CLOSED ALL DAY

Sunday – 21st April – SURGERY CLOSED ALL DAY

Monday (Bank Holiday) – 22nd April – SURGERY CLOSED ALL DAY

From Tuesday 23rd of April – THE SURGERY WILL BE OPEN AS NORMAL

Telephone Important Information

Following the installation of our new telephone system at the surgery we have received positive feedback.  When telephoning please ensure that you listen to the whole of the automated message.  The message does not mean that the surgery is closed it is simply advising you of how your call will be handled and where you are in the queue.

On-Line Doctor First Telephone Appointments

GP APPOINTMENTS WHICH CAN BE BOOKED ONLINE

Please note that ALL online bookable appointments are now Dr First Appointments (telephone appointments).

 A few telephone appointments will be available for online booking with the GP on a daily basis from Monday 11th March 2019.

Additional details regarding On-line access is available by clicking the ‘How Do I’ tab at the top of this page and choosing ‘Access on-line patient services’

Telephone System Update

NEW TELEPHONE SYSTEM

This will be active from Friday the 1st of March 2019 at 8.30am

Please bear with us as this system is new to all of the Reception Team – Your Co-operation is very much appreciated.

We have also recruited two new members of staff who have started their induction process this week

Update on New Telephone System

We apologise for the delay but this has been due to technical issues which were out of our control.  GOOD NEWS – Staff will be trained on the 27th of February 2019, with an anticipated Go Live date of Friday 1st of March.  We are also in the process of recruiting two new part time receptionists

Dr Geissler leaving end of January

It is with more than a little sadness that I announce my leaving date as 25th January 2019.

 

I have come to the decision due to family reasons, in particular the fact that we are keen to try moving to France in the near future.

This is therefore an exciting and positive move for me and so I am very grateful to everyone at Woodside for their unwavering support at this time.

Woodside has truly been my second home for the past 5 and half years. The team here, in my opinion are the best doctors I could have had the honour of calling my partners. The nursing, administrative and managerial staff are so hard working and helpful, I will be very sorry to leave you all.

 

There is significant pressure in general practice, and endless news articles on surgeries closing or being unable to recruit GPs, and so Woodside is using this time of transition as an opportunity for change.

Successful practices are willing to adapt and look at new ways of working. Finding staff who’s skills can compliment and off-load work from GPs is certainly ​the pathway to sustainability.

I have had the pleasure of overlapping these last months with Helen O’Callaghan who is joining the clinical team in my place.

Advanced Care Practitioners (ACPs) are a great addition to any GP practice team, bring a wealth of community experience over many years, dealing with pretty much everything a GP does, including prescribing and clinical assessment examination. In many practices patients prefer seeing ACPs to GPs (!) and I hope our patients will welcome and value her experience and competence as we do.

 

Being a GP can be an incredibly rewarding job and I just want to offer my most heartfelt thanks and best wishes to all the patients I have had the pleasure of having contact with over the years.

Being privy to the details and difficulties of peoples individual lives is a great privilege and I sincerely wish you all great mental and physical health and longevity.

Sarah Geissler